Your satisfaction is our highest priority at YallaYum. If your order doesn’t bring you joy, reach out to us by email, and we’ll make it right. Whether it’s a refund, store credit, or a replacement item you need, we’re here to help. Please note that we’re unable to refund the original shipping and insurance fees. Also, our return policy is active for 30 days from the shipping date; we may not accept returns beyond this period.

In-Store Returns

If you’ve shopped in-store, simply bring the item(s) back along with your receipt to the original location for a hassle-free refund on any defective or unused goods.

Shipping Guidelines

At YallaYum, we deliver exclusively across the contiguous UAE. For online purchases, we’re quick to ship: orders made from Monday to Thursday are dispatched the following business day. Orders placed on Friday post-2 PM, on weekends, or during holiday periods might take a little longer – we’ll start processing these on the next business day.

Holiday Ordering

We understand your eagerness, especially during festive seasons! Do keep in mind that holiday orders may experience a bit of a delay in processing time.

Expedited Delivery

Opting for Next Day Shipping accelerates delivery, but the packing time at our end remains constant. Your express choice speeds up the carrier’s delivery timetable.

This policy is set to take effect from January 1, 2024. Thank you for choosing YallaYum for your shopping needs – where your happiness is just an order away!